Refund policy
FinalFurlong.shop
Return Policy
We here at Final Furlong want you to love your purchase! If you are not
completely satisfied, however, we do accept returns within (14) days of
Delivery for most items.
PLEASE REVIEW OUR POLICY BELOW FOR FULL DETAILS
Eligibility for Returns
● Timeframe: Item(s) must be returned within (14) days of delivery.
● Condition: Must be unused, unworn, unwashed, in original condition,
with all original tags and packaging intact.
● Proof of Purchase: Including your order number.
Non-Returnable Items
● Personalized or custom products
● Perishable goods
● Items marked, “Final Sale or One-of”
● Digital, subscription(s), ebooks and electronic products
Return & Refund Process * Many Products must be returned to the
Supplier and/or Manufacturer.
a. Initiate: Email us at Returns@Finalfurlong.shop with your name, order
number and your reason for the return.
b. Photos: for damage/defective items, please attach photos.
c. Approval: We will notify you if your Return is Approved.
d. Ship: Follow provided instructions.
i. Customer pays shipping for Change of Mind.
ii. Final Furlong will provide Customers with Return Instruction(s).
iii. *For many products, follow the return policy included with your
product(s).
iv. Refund: Once received and inspected, refunds processed to
original payment method within (10) business days minus any
restocking, tariff and applicable fees.
Damaged or Defective Items–Please refer to the Shipper’s Return
Policy included with your product.
* Brandnamed Items, e.g. ‘Final Furlong’ and/or Items shipped directly from
the United States Virgin Islands fall under the same processes; however,
if Return is Approved, a Shipping Label will be generated for you.
Shipping Costs
● Customers are responsible for Return Shipping costs for change of
mind.
● *Final Furlong covers the return shipping for defective or incorrect
items.
● Original Shipping Fees are non-refundable.